PSBank ATM Lock: Client Enabled Security Lock Feature

ATMI'm happy when service providers finds ways to make life easier and secure for their clients.  Right now, with all the news you hear about fraud and crime happening around ATM's I get extra paranoid with the security of my ATM.  Like when someone in line stays too close by and you can imagine the heart attack it gives when I can't find it in my wallet!

Philippine Savings Bank (PSBank), the thrift bank arm of Metrobank Group, addresses this client security concern with the new ATM LOCK feature.   The ATM Lock is a mobile based service that  allows clients to lock and unlock their ATM cards.

PSBank-ATM-LockWith this feature, ATM cardholders can make use of an additional layer of security to protect their hard earned money from ATM loss, theft, skimming (copying of cardholder information), and other card-initiated electronic fraud.  Like if you can't locate your ATM card, suspect something irregular in your bank balance, you can immediately enable the ATM Lock service anywhere, anytime and unlock it once the issue is settled.

To get you started with PSBank"s ATM Lock Service:

Step 1:  Download PSBank Mobile App through Apple Store or Google Play.

Step 2:  Lock or Unlock by logging in and lock/unlock by following app in 2 easy steps.

A transaction confirmation will be received immediately through the app and further notification will be sent on the client's registered email address.

“Our clients’ security and convenience are important to us. With the PSBank ATM Lock feature, which they can perform anytime, we are able to provide our clients a simple and reliable tool that would protect their hard-earned savings from ATM card-related fraud incidents,” said PSBank Senior Vice President / Marketing and Customer Experience Group Head Emmanuel Tuazon.

The lock and unlock feature applies only to the ATM cards of clients with either single or multiple cards linked to an account.  Account holders with locked ATM cards will not be able to use them for ATM or point-of-sale (POS) transactions nor make online purchases that require clients to provide the ATM card number. On the other hand, cardholders can still pay bills and transfer funds through PSBank’s internet banking facility, PSBank Mobile or over-the-counter.

The PSBank ATM Lock service is exclusively for PSBank Mobile App users and for clients who have accounts linked to a PSBank Regular ATM card, PSBank Debit MasterCard or PSBank Prepaid MasterCard. It is also available to PSBank Online users by simply activating their mobile access.  Soon, the service will also be available via SMS for all networks.

For assistance and inquiries, call PSBank’s 24-hour Customer Experience hotline at (02) 845-8888, chat with us at PSBank LiveChat via, or visit any PSBank branch.

With PSBank's ATM Lock, securing our ATM's just got more convenient.

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Disclosure: Thank you to PSBank for coming up with this ATM lock feature and for sponsoring this post.